Feedback Board

Articles

• Public Feedback Board — Where Customers Submit Ideas and Vote — How to find and open your public board address, the rules for customers submitting ideas and comments (allowed by default without login, description required, up to 3 topics, images up to 5MB), editing and deleting your own posts, voting rules (one vote per person, voting closes on completed ideas), sorting, filtering and search, how cards are displayed, AI duplicate check, the customer notification inbox and My Account, and search engine visibility, language, and Powered by Lenit. Keywords: public board, board address, idea submission, anonymous, voting, search engines, my account.
• Reviewing and Managing Feedback — Covers sorting, filtering, and search scope in the feedback list, bulk hiding multiple items, the management tools on the detail screen (status, merge, pin, public/hidden visibility, PR reference, delete), editing titles, descriptions, and topics, what merging and status changes actually do, and moving requests from admin voting and support conversations. Keywords: idea management, merge, status change, source badge, bulk hide.
• Who can post, and managing customer posts — anonymous vs. identified customers only, hiding — Control who can submit ideas and comments on public boards and widgets: by default anyone can post with no approval queue, restrict posting to identified customers only, allow anonymous sign-up with an Anonymous N label, hide spam posts in bulk (up to 100), hide or delete customer comments, add private internal notes, edit titles, descriptions, and topics as an admin, handle posts held back by the 30-post limit on the free plan, sensitive numbers are automatically masked, and prevent duplicate votes. Keywords: identified customers only, anonymous, approval, spam, spam posts, hide, hide comments, private notes, held posts, duplicate votes.
• Configuring Statuses and Topics — How to customize processing stages (statuses) and categories (topics) to fit your team — the difference between default and custom statuses, closing votes and release notifications for Completed, public/hidden toggles, behavior on deletion, default status names in English workspaces, and per-plan limits. Keywords: add status, add topic, custom status, Completed, close votes, roadmap column.
• Vote Distribution by Customer Segment — See Who Wants What — When you create customer segments, the idea detail page shows a vote distribution broken down by segment. Learn why anonymous votes are grouped as Unclassified, how to set up conditions, and what to check when the view is empty. Keywords: segments, customer groups, traits, vote analysis.
• AI Manager Leni — Automatic Feedback Board Organization — Leni tidies up your board every morning and reports back. Daily routine, approval queue and rollback scope, GitHub integration, and a morning report. Available from the Pro plan. Keywords: AI manager, Leni, automatic organization, GitHub integration.
• Setting Leni's Automation Level — How Far Should It Act On Its Own — How to choose between Off, Suggest, and Auto for Leni's tasks, why the changelog stops at drafts, feature requests raised during conversations, reversible actions, and a recommended starting setup. Keywords: automation settings, auto-approval, Leni permissions, changelog draft, feature request in conversation.