Workspace & Settings

Articles

• Basic Info and Branding — Set up your service name, workspace URL, logos (icon and horizontal versions), brand colors, and the hero banner for your public board, with a live preview. Keywords: branding, logo, brand color, workspace URL, hero banner.
• Language and Time Zone — Languages Visible on Screen, Email, and to Customers, and the Reference Time Zone — Your screen language (saved to your account → language of your notification emails), what the workspace language changes (invitations, customer emails, default data), the languages customers see (widget, public board, help center, Leni, support emails), what is and isn't auto-translated, what the workspace time zone determines, and the browser-based display time versus what is based on Korea Standard Time. Keywords: language settings, English, Korean, screen language, workspace language, translation, time zone, timezone, Korea time, KST.
• Inviting Team Members, Roles, and Seats — Inviting people by email (the role is set automatically based on remaining seats) and how invitees join, the three roles and what read-only members can do, what happens when seats are full, automatic seat cleanup (when and who first), swapping seats, restoring admin access, removing team members, and your role after transferring ownership. Keywords: invite team members, seats, roles, admin, members, read-only, insufficient seats, remove team member, transfer ownership.
• Issue tracker integrations — Jira · Linear · Notion — Integrations that export AI ticket drafts created in conversations to your development tools — how to connect, permissions (only owners and admins can connect, seated team members can export), tools marked 'Coming soon', what goes into a ticket (who/what/when/where/why/how format), other integrations such as webhooks and MCP, and what is not available: API keys or a Slack app. Available from the Pro plan. Keywords: Jira, Linear, Notion, ticket export, AI ticket draft, coming soon, API key, REST API, Slack.
• Connecting Your System with Webhooks — How to deliver four types of feedback and announcement events in real time to your own server, Slack, or Jandi — registration, request body (JSON example and authorId), four notification targets, signature verification (sample code), retries, timeouts, delivery logs, automatic disabling, duplicate filtering, and 1 free webhook with unlimited webhooks on paid plans. Keywords: webhook, Slack notifications, Jandi, payload, signature verification, X-Lenit-Signature, retry.
• Connecting Lenit to AI Coding Tools (MCP) — Connect AI tools such as Claude Code and Cursor to Lenit so they can look up feedback and draft changelogs for you. New connections are read-only by default, and high-risk changes such as publishing, customer notifications, and deletions go through a pending approval step. Available starting from the Starter plan. Keywords: MCP, Claude Code, Cursor, changelog draft, AI tool connection, pending approval, MCP permissions.
• Getting Started Checklist — Step-by-Step Guide to Onboarding — This article covers the 10 steps in the 'Getting Started' sidebar and what determines the completion of each step. Keywords: onboarding, getting started, checklist, progress, auto-complete.
• Choose, Switch, and Create Workspaces — Learn how to select and switch workspaces from the workspace picker that appears after you sign in, how to create a new workspace, and the per-plan limits on owned workspaces and restrictions during the free trial. Keywords: switch workspace, create workspace, multiple workspaces, workspace limit, workspace URL, organization URL.
• Delete a Workspace — Only the workspace owner can permanently delete a workspace from the workspace selection screen. You'll need to type the workspace name to confirm and complete identity verification. Once deleted, all data is erased immediately and cannot be recovered. Keywords: delete workspace, delete organization, data deletion, owner, recovery.
• Book an Online Onboarding Session — 30-Minute Screen Share with the Lennet Team — Complete widget installation, migration from your existing tools, and Leni setup in a free 30-minute online onboarding session, held over Google Meet with a Lennet team member sharing the screen with you. Pick a date and time, submit your request, and you'll receive the meeting link by email. Keywords: online onboarding, onboarding call, implementation support, Google Meet, reschedule.