About

Lenit is AI customer support and feedback
built for startups

Lenit brings Leni, the AI agent, together with a support inbox, feedback board, roadmap, changelog and help center in one workspace. Customers ask questions, request features and hear what shipped in one place instead of across several tools.

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Product

What Lenit does

One product for the whole path, from the first question to the release note.

Leni, the AI agent

Leni answers only when your help center or FAQs back it up, and attaches the articles it used. With no source, it offers to bring in a teammate instead of guessing.

Support inbox

Widget and email conversations land in one inbox. The widget installs with one script tag, and team chat sits right next to each conversation.

Feedback board and voting

Customers post feature requests and vote on them. While they write, AI shows similar requests first to keep duplicates down.

Public roadmap

Show where each request stands in status columns. Your team decides what is public.

Changelog

Announce what shipped, and the customers who took part in the related feedback hear about it right away.

Help center

Organize docs into collections and articles. Customers find answers themselves, and Leni answers from the same docs.

Pricing

A flat team price, not a per-customer one

You can start on the Free plan ($0, 1 seat). Starter is $39/month with 3 seats and Pro is $69/month with 10 seats; for more than 20 seats, ask us about the Business plan. There are no per-customer or per-conversation fees.

AI replies are included per seat each month (300 on Starter, 500 on Pro, 1,000 on Business). Paid plans come with a 14-day trial, no credit card required. See full pricing →

Who builds Lenit

Built and run by JJokjipge

Lenit is built and run by JJokjipge. Founder Mason Shin (신민석) started it in 2026. Send questions about the product, pricing or getting started to the email below.

Mason Shin (신민석) Founder, Lenit
Company

Company details

Company name
JJokjipge
Product
Lenit
Representative
Mason Shin (신민석)
Founded
2026
Business reg. no.
287-31-01764
E-commerce reg. no.
2026-경기안산-0659
Contact
minseok1768@lenit.cloud
Explore

Explore Lenit

Start with Lenit for free

The Free plan has no time limit, and paid plans come with a 14-day trial, no credit card required.

Get started → See pricing